Privacy policy

At Cart Hive ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from https://carthive.co.in/.

Cart Hive is marketed and operated by The Freak Store.

By accessing or using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Account Registration Details (if applicable)

Order & Transaction Information

We collect information related to your purchases, including:

  • Order history
  • Product details
  • Transaction confirmations
  • Payment status

Note: We do not store your debit/credit card or banking information. Payments are securely processed by trusted third-party payment gateways.

Device & Usage Information

When you browse our Website, we may automatically collect:

  • IP Address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Time spent on the Website
  • Cookies and analytics data

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Deliver purchased products
  • Process payments securely
  • Send order confirmations and shipping updates
  • Respond to customer support requests
  • Improve our products, services, and Website
  • Personalise your shopping experience
  • Prevent fraud and unauthorised transactions
  • Comply with applicable legal and regulatory requirements

3. Sharing of Information

We may share your information only with trusted third parties when necessary, including:

  • Payment gateway providers
  • Shipping and courier partners
  • Website hosting and technical service providers
  • Customer support service providers
  • Government authorities or law enforcement agencies when required by applicable law

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Cookies & Tracking Technologies

Our Website uses cookies and similar technologies to:

  • Improve Website functionality
  • Remember your preferences
  • Analyse Website traffic
  • Enhance user experience
  • Measure Website performance

You may disable cookies through your browser settings. However, some Website features may not function properly.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, misuse, alteration, or disclosure.

While we strive to use commercially acceptable methods to protect your information, no method of online transmission or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal data
  • Withdraw consent where applicable
  • Request information about how your personal data is processed

To exercise these rights, please contact us using the contact details provided below.

7. Third-Party Services

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those external websites. We encourage you to review their respective privacy policies before providing any personal information.

8. Children's Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page along with the revised Effective Date. Continued use of the Website after such changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Website: https://carthive.co.in/

Email: support@carthive.co.in

Marketed by: The Freak Store

Registered Address:

Baranwal Dental Clinic, GROUND FLOOR, 7/164, Block 7,
Maharishi Balmiki Marg, Khichripur, New Delhi, East Delhi,
Delhi – 110091, India

GSTIN: 07NUPPS0990P1Z8

By using Cart Hive, you acknowledge that you have read, understood, and agreed to this Privacy Policy.